Privacy Policy


Grab Rewards Ltd. Operating the Grab Points Website & App (“Grab Points”) is committed to maintaining the privacy of your personal information when you visit our website at grabpoints.com (the “Site”), use our related services (“Services”) and/or download and use any Grab Points proprietary applications or any third party applications accessible for download from the Site (together, the “Applications”). This Privacy Policy describes how we treat the information collected from you in connection with your use of our Site, Services and Applications. Grab Points also provides ad optimization services on behalf of mobile applicable provider clients (“Clients”). This Privacy Policy further describes how we use and disclose information collected in connection with providing such services to Clients. By using the Site or Services, you are consenting to the collection, use, and sharing of information collected from you as described below in this Privacy Policy.


Registration and Personally Identifiable Information
Grab Points does not collect any personally identifiable information about you unless you choose to provide it to us, either by contacting us and providing us with such information, or through registration at our Site. Site registration is a feature considered completely optional.


We will use personally identifiable information for the purpose(s) for which you provided the information. For example, we will use your email address and mobile number, respectively, to respond to an email/SMS inquiry you have made.


Collection of Non Personally Identifiable Information
We automatically collect IP addresses, website usage and application usage information from you when you visit our Site or download Applications. When you download and use Applications, we may also collect your “unique device ID” or “UDID,” which is a number uniquely associated with your mobile device. We cannot use the UDID to identify you personally, rather this information helps us evaluate how end users use our website and applications, and permits us to enhance those sites and applications.


We may use the information collected about you in the following ways:
To maintain, operate, provide and enhance our Site and Services
To allow us to personalize the content and target the advertising that you and others see based on personal characteristics, usage patterns and/or preferences.


To provide advertisers and other third parties with aggregate information about our user base and its usage patterns.


We may combine the non personally identifiable information that we collect about you from your use of the Site and Services with other non personally identifiable information that you provide to us in connection with your use of other Grab Points or its parent Graw Rewards Ltd. products, services and websites.


We use third-party network advertisers, to deliver ads to you on our behalf. These network advertisers may be supplied with or have access to your non personally identifiable information (such as IP address and UDID).


As stated above, we do not collect personally identifiable information unless you provide it to us. However, we do still want you to understand the limited circumstances under which your personally identifiable information could be disclosed if you do provide it to us.


Except as specifically set forth in this Privacy Policy. We may disclose and use personally identifiable information to resolve disputes, troubleshoot problems, enforce our Terms of Service or other legal rights (for example, when necessary to protect our or a third party’s intellectual property or proprietary rights), alert you to changes in our policies or agreements that may affect your use of our application and Website, comply with legal requirements or process, or where necessary to prevent or investigate fraud, to protect the safety of an individual, subcontractors, vendors and other businesses that we employ to perform functions on our behalf. For example, we may employ third parties to send email campaigns or provide marketing assistance, or provide customer service. These entities have access to your information only for the purposes of performing the functions for which we have engaged them. If such entities have access to your personally identifiable information, their agreements with us require them to keep your information confidential. We may also share personally identifiable information with advertisers where you complete offers and surveys, so that we can easily provide offers to make the process seamless.


We may also disclose personally identifiable information to a successor acquirer or other related entity, in connection with a sale or transfer of some or all of our assets, or when we, in good faith, believe that the law requires us to do so.

Grab Points may share your personal information and/or social-demographic information, including, without limitation, a unique identification number (“UID”), postal code, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, and non-personally identifiable information on household members, with third party sample/market research companies (individually each a “Third Party MR Company” and collectively the “Third Party MR Companies”) for the following purposes:

1. Identifying client survey opportunities that you may be eligible for through the Third Party MR Companies; and

2. Disclosing such data elements to clients of the Third Party MR Companies for audience measurement services; and

3. Appending such data elements to completed client surveys and delivering the appended survey data to clients of the Third Party MR Company(ies) for analytical or research purposes.

If you are eligible for a client survey opportunity offered through a Third Party MR Company, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the client survey through mobile notifications & emails. We will not share your name, email address, or phone number with the Third Party MR Companies. In connection with the sharing of your information with a Third Party MR Company, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States, and by agreeing to this privacy policy you are agreeing to the processing and exportation of your personal information as set forth in this Section. If you have any questions about this data sharing please contact [email protected] or you can opt-out by entirely by doing the following:
1) Turn off notifications by opening the mobile app, tap the menu icon, tap Notifications, uncheck Other Notifications
2) If you receive notifications via email, simply unsubscribe by visiting http://pb.grabpoints.com/unsubscribe and entering your email address. If you opt-out, it is the responsibility of us to inform the Third Party MR Companies. Please note that GrabPoints is solely liable and responsible for managing all opt-out requests. Your participation in such survey opportunities does not entitle you to any benefits offered by, or membership with, the Third Party MR Companies.


Grab Points Application Marketing
Grab Points cannot use the UDID to identify you personally, but it does enable us to collect information about the kind of mobile device you use, the operating system for your mobile device, the applications you download from Grab Points third party providers, and when, how, and how often you use those applications.


We use your UDID and information about the third party applications you download to report on the number of unique users who click through ads on the Grab Points website & application, and the number of those users who download third party applications as a result of those ads.


We also use your UDID and the information associated with your UDID over time (e.g., the applications you download, when and how you use those applications, and any publisher-provided demographic data) to enhance our services and to select Grab Points third party ads that are most likely to be of interest to you.

By installing the app or joining the GrabPoints website, you also agree to the following privacy policy: http://www.oneaudience.com/privacy/?package_name=org.grabpoints.android. We allow third-party companies to collect certain information when you visit our web site. These companies may utilize cookies, pixels or other technologies to collect and use both personally identifiable information (e.g., device ID, IP address, physical or electronic address) and non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of greater interest to you.


Grab Points may disclose your non personally identifiable information (e.g. UDID, IP address, application usage information) to its advertisers, agents, contractors and other third parties in order to operate, provide and improve our services to our Clients and to end-users. In addition, we may disclose your non personally identifiable information to a successor acquirer or other related entity, in connection with a sale or transfer of some or all of our assets.


Cookies
Some of the advertisers and Web analytics firms used on our Site or in connection with our Client ads may place “tracking cookies” on your device. These are small text files that can tell such companies what you are doing online, even though they usually don’t record your name or other personally identifiable information. These cookies are used by these companies to try and match ads to a user’s interests. Grab Points may place cookies on your device, in addition to any placed by advertisers. We use information collected from cookies to target the interests of our end users, help us understand how users our using our Services, and enhance end users’ experience on the Site.


You can change the preferences or settings in your Web browser to control cookies. The Help menu on the menu bar of most browsers will tell you how. In some cases, you can choose to accept cookies from the primary site, but block them from third parties. In others, you can block cookies from specific advertisers, or clear out all cookies.


Links to Other Content and Third Party Applications
We frequently make content or services from other websites available to you from links located without our Sites. These other websites are not subject to this Privacy Policy, and we have no control over how such websites may use the personal information collected on those sites. Similarly, the Applications you download from our Site are owned by third parties and we have no control over what information is collected or used by such third parties as a result of your use of such Applications. We recommend that you review the privacy policy and end user terms associated with each of these third party websites and Applications to determine their respective information collection, use and disclosure practices. Of course, you understand that we are not in any way responsible for the privacy practices or the content of third party websites, services or Applications.


Contact Us
When users contact us, their information is stored in a support system database.

 


Children’s Privacy
Our website is not directed at children under the age of 13 and we do not knowingly collect personally identifiable information from children under the age of 13.


Security
The personally identifiable information we collect about you (if any) is stored in limited access servers. The security of your personal information is important to us, and we maintain industry standard safeguards to protect the security of these servers and your personally identifiable information. However, no method of transmission or electronic storage is 100% secure. Therefore, we cannot guarantee the security of such information or be responsible for any damage that results from a breach in security.


Transfer to the U.S. or other countries
Your information may be stored and processed in the United States. We may store your information for as long as need for the purposes indicated in this privacy policy, and that may be indefinitely, or any other country where Grab Points has facilities, and by using our Site and or application, you consent to the transfer of information outside of your country.


Changes to this Privacy Policy
When we make any material change to this Privacy Policy, we will inform you by posting a notice on the homepage of this site that the policy has been updated and by changing the date on this page noting when the policy was last updated.


Questions
If you have questions about this Privacy Policy, please contact us in writing. To the following address: Room 2 & 3, Office B, 12/F, Heng Shan Centre 145 Queen’s Road East, Wan Chai, HONG KONG