Real users making real money

If you have missing points or general questions regarding an offerwall, you can typically contact their support team directly through their website or app. Here are the general steps to follow:

1. Visit the offerwall provider's website or app and look for a "Contact Us" or "Support" page. This may be located in the footer or navigation menu.

2. Fill out the support form with your name, email address, and a detailed description of your issue. Be sure to include any relevant account or transaction information, such as your user ID, offer ID, and payout amount.

3. Submit your request and wait for a response from the offerwall provider's support team. They may ask for additional information or documentation to help resolve your issue.

Alternatively, you may be able to contact the offerwall provider's support team through email. Look for this information on their website or app and use it to reach out to them directly.

It's important to be patient when waiting for a response from an offerwall provider's support team, as they may receive a high volume of inquiries. If you don't hear back within a reasonable amount of time (7 business days), you may want to follow up with a second request or try a different method of contacting them.

Adgate

If you're experiencing an issue with a specific offer on AdGate's offerwall, you can easily contact them for assistance. First, open up the offerwall and click on the three stripes located at the top left corner.

Next, select the "Reward Status" option and choose the offer that you're having issues with.

On the following page, simply scroll down and click the "Contact" button to reach AdGate's support team for help with your issue.

To reach out to them for general inquiries, you can use the link provided below:

https://adgatemedia.freshdesk.com/support/tickets/new

Adscend Media

If you need to contact Adscend Media about a specific offer, you can follow these steps: Open their offerwall and click on the "Support" button located at the top right corner. From there, select the "Offer History" tab and click on the "Missing Points?" option for the affected offer.

We are currently closed for registration in the following countries:

• Cuba
• Hong Kong
• Iran
• North Korea
• Syria

A ZIP code (also known as post code, postal code, post code, or PIN) is a combination of characters for the purpose of sorting mail. You need to enter this information on your profile to match you up with relevant surveys. Survey walls such as CINT need your zip code to provide surveys that target your specific demographic.

Here's how you can view your points history. At the upper right side corner of the member's page near the hamburger menu, click on the red button showing your current points. You will be redirected to your current level and points history. 

Frozen points are inaccessible points removed from your points balance. You can't redeem any frozen points. Here are the situations that may result to frozen points:

1. Security risks
2. Bot behavior
3. Usage of emulators
4. Hacking attempts
5. Malicious intent
6. Providing false information when completing surveys/offers.
7. Using automated software or other means to get around our system and complete offers.

Frozen points are released within 15-45 days in frozen state, assuming the advertiser compensates GrabPoints.

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